Announcement of the 2025 Campus Security Services Satisfaction Survey Results (Please be informed).

1. The 2025 Campus Security Services Satisfaction Survey was conducted from November 10 to December 7, 2025, with a total of 112 valid responses collected. The survey results are as follows: Very Satisfied (46.7%), Satisfied (31.3%), Neutral (16.5%), Dissatisfied (2.3%), and Very Dissatisfied (3.3%).

2. A summary of additional feedback and suggestions is provided below:
(1) Temporary Motorcycle Entry Permit Procedures:
I. This policy primarily applies to individuals with temporary moving or short-term transportation needs. The permitted duration is one hour. Applications may be submitted in advance by completing the online Google Form available on the Office of General Affairs website, or processed on-site at the campus gate security booth upon entry.

II. Applicants seeking entry due to injury are required to submit a medical certificate issued within the past week by a district hospital or higher. The maximum permitted duration is one month; reapplication is required upon expiration. Such applications must be assisted by the applicant’s department and submitted through the University’s online approval system using an internal memorandum.

(2) Parking and Traffic Management:
The Security Division will continue to strengthen enforcement against vehicles parked in violation of designated zones in order to maintain parking order. In addition, personnel have been stationed at campus entrances during peak commuting hours to direct traffic and enhance driving and pedestrian safety.

(3) Service Quality Enhancement Measures:
The Security Division will continue to reinforce training for campus police officers and security personnel in incident handling and professional etiquette to further improve overall service quality. Should any issues regarding service attitude or other suggestions arise, please contact Extension 5000, or submit feedback via email to Mr. Lin, Section Chief of the Security Division, at bai11300616@mail.cgu.edu.tw, for follow-up assistance.

Contact person:Mengchien Wu
Contact number:409-3328