Updated Explanation Regarding Water Supply Issues Affecting Certain Areas of the CGU Campus (Please be informed)
1. In recent days, incidents of turbid water were reported in campus dormitories. Following an investigation, the issue was traced to abnormalities in certain collection tanks at the University's water treatment plant. The updated status of the corrective actions is provided below:
(1) The affected collection tanks were isolated on September 10, followed by cleaning and restoration of water supply on September 13. Normal water service has since been restored. However, small amounts of residual sediment may still remain in the pipelines and will be gradually flushed out through continued water usage.
(2) The water towers and water storage tanks serving the First Dormitory Area (including Yun-De Dormitory, Chung-De Dormitory, Yi-De Dormitory, and the faculty and staff dormitories) were cleaned on September 10. In addition, the University has scheduled the cleaning of the water towers and water storage tanks at Ming-De Dormitory and Ju-De Dormitory during the Mid-Autumn Festival holiday period from September 25 to September 27 to ensure water quality.
2. Regarding the unexpected water outage in the First Medical Building, the details are as follows:
(1) At approximately 8:00 a.m. on September 11, a water outage was reported. The issue was determined to be caused by trapped air within the pipeline system. After the blockage was removed, water service was restored at approximately 12:00 p.m. on the same day.
(2) At approximately 11:00 a.m. on September 14, another water outage was reported. After emergency coordination with a contractor, an inspection confirmed that the bottom valve of the water tank had malfunctioned, preventing automatic water replenishment. As replacement parts were not immediately available, water supply was maintained through manual replenishment while the contractor simultaneously arranged for replacement components. Due to the limited capacity of the water tank, insufficient water supply still occurred around midday on September 15 and 16.
(3) The contractor completed replacement of the defective bottom valve on September 17, and normal water supply to the entire building was restored at approximately 11:30 a.m.
3. During the response to the water supply issues in the First Medical Building this week, the University also contacted the local water utility company to better understand regional water supply conditions. The University was informed that neighboring institutions, including National Taiwan Sport University and Chang Gung Health and Culture Village, were also experiencing insufficient water supply. During this period, the water inflow to the University was lower than normal, which also affected the operational stability of the chilled-water systems in certain buildings and reduced air-conditioning performance.
4. The Office of General Affairs sincerely apologizes for the inconvenience caused to faculty members, staff, and students during this water supply incident and the related equipment repair work. We greatly appreciate everyone's understanding and cooperation.
5. For inquiries, please contact Mr. Chen Geng-jhih of the Construction and Maintenance Division, Office of General Affairs, at extension 5166.
Contact person:Chen, Geng-Jhih
Contact number:409-5166